Raymundo Gonzalez

PSC 704 Box 2827

APO, AP 96338-0008

Telephone Skype: 678-701-3574

Email: Rayman584@hotmail.com

 

 

Summary:

Accomplished Information Technology (IT) professional with over seven years of experience.   Experienced in the collaboration, reporting, troubleshooting, and security of cyber technology systems.  Confident and dedicated professional with unwavering problem-solver capabilities. Proficient in utilizing enterprise tools to maintain IT infrastructures for a large-scale organization.  Active TS-SCI; clearance through Aug 2017.

 

Key Qualifications:

·   Highly organized and able to meet deadlines.

·   Bilingual proficient in Spanish.

·   Experienced with tools such HBSS, ACAS and SCCM.

·   Currently hold both Security + 401 and MCTS Windows 7 Configurations certifications.

·   Hold a Top Secret security clearance with a SSBI investigation and SCI eligible.

 

Work Experience

Information Assurance Network Technician, July 2014 to present

United States Army Camp Zama, Japan

·               Supports the Information Assurance Manager to manage the Signal Battalion Network Enterprise Center (NEC) Information Assurance Program.

·               Performs risk and vulnerability assessments with the use of the Assured Compliance Assessment Solution (ACAS).

·               Manages the Information Assurance Vulnerability Management (IAVM) program for over 3,000 systems, with systems in different geographical locations.

·               Deploys patches, software, and operating systems by utilizing the System Center Configuration Manager (SCCM) on both workstations and servers.

·               Manages the Incident Handling program to prevent, detect, react to and report security incidents in a timely matter.

·               Verifies all administrators and devices on the network; utilizes DoD Cyberscope to report Federal Information Security Management Act (FISMA) status.

·               Assists users with initial user account login and password changes with the use of Active Directory (AD).

 

 

 

 

 

 

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Work Experience

Battalion Communications Specialist, November 2011 to July 2014

United States Army Fort Lewis, Washington

·               Provided desktop computer support for over 300 users, by resolving workstation operating system software, application software and hardware problems, antivirus systems and storage systems operating on both Non-classified Internet Protocol Router Network (NIPRNET) and the Secret Internet Protocol Router Network (SIPRNET).

·               Experience in specialized techniques for data, systems and network security management, including risk assessment, audits, root cause analysis, intrusion detection, secure remote access, authentication services, vulnerability management and intelligence. 

·               Managed and assisted in configuring the TACLANE and the Call Manager for the department.

·               Provided network and call services, customer support resolving customer outages or problems for over 500 users throughout the organization under combat hazardous conditions.

·               Performed administration tasks such as account management, server software and hardware installation and configuration, monitored the performance of the networks and computer systems, documenting all hardware and software assets, and preventive maintenance.

·               Supervised personnel to accomplish tasks and objectives in a timely manner for the organization.

·               Provided training on equipment and software for new action personnel participating in field exercises.

·               Traveled to 6 multiple remote locations on a rotational base to inspect and evaluate network and user security practice.

 

Work Experience

Customer Service Support and Regional Network Operations Security Center Watch Officer, October 2009 to November 2011

United States Army Camp Zama, Japan

·               Supported over 3,500 customers with technical support and training.

·               Provided customer service for customers with inquiries over their services and support with getting their issues resolved in a timely and efficient manner.

·               Managed and organized customer’s personal contact information throughout the organization.

·               Verified all customer information to ensure no security violations are committed and customer’s personal information is not compromised.

·               Monitored network and user services to ensure that all services are available at all times.

 

Education

39 credits complete towards an Associate in General Studies

High School Diploma – Pickens High School, Jasper, Georgia, 2009

 

Training

System Center 2012 Configuration Manager: Advanced Concepts and Administration             

Raymundo Gonzalez

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Training (Cont.)

DISA Assured Compliance Assessment Solution Course

Warrior Leaders Course

Information Systems Operator-Analyst Course

Host Based Security System Administrator Course

Network Vulnerabilities Course

PKI Enhanced/ Trusted Agent (ETA & TA)

Microsoft Office 2013 and 2016

Windows Server 2012 R2

Additional Skills

Efficient in the use of SCCM 2012

Proficient in Windows OS

 

Certification

Security+ Certified (COMP001020769282)

MCTS Windows 7, Configuration Certified